Last year Salesforce announced that:
Beginning February 1, 2022, Salesforce will require customers to enable multi-factor authentication (MFA) in order to access Salesforce products.
If you are familiar with internet security, you know it's a good thing to enhance security and protect your business and precious data. It will require users to use more than one thing (factor) to prove their identity, such as something they know (password), and something they have (fingerprint). The geeks may be ok with it, but what about the normal users? We all know that how users hate changes and complexity.
I've been exploring options to make this process easier for enders to adapt, and a feature that seems not well known may be the best option: Lightning Login.
It was released in 2017, but not many people I know even have heard it before. I personally used it in my developer org for a long while, and it is very convenient to allow a passwordless process to log in. The only question is that does it count for MFA? The answer is "Yes!", confirmed in the official document Salesforce Multi-Factor Authentication FAQ
Let's see how to set it up.
1. System Admin makes sure that "Allow Lightning Login" is enabled in Session Settings.
2. Make sure users download Salesforce Authenticator on their phones first.
3. Ask your users to enroll in Advanced User Details in their own settings. They have to do this by themselves because it's personal : )
Then just follow the instructions to connect the Authenticator and Salesforce account, and that's it.
Make sure to tick "Remember me" when you log in the first time in a new browser. Otherwise, you have to type your password like you normally do.
After that, you will see a lightning icon next to your username when you open the login page, and click the username and you will get a notification on your phone to approve. No password at all!
This is a lifesaver for the coming MFA enforcement, and users will love it because it makes their login process easier instead of more complicated.
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